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Kakao Moment

Error code

This document introduces the errors that may occur when integrating Kakao Moment and the solutions.

If you cannot find the error codes you encounter in the following lists, see Common error codes and Business Authentication error codes.

Common error code

Error Code Status Code Cause Solution
-2 400 Wrong parameter
If some required parameters are not included, or if the argument value has the wrong data.
Check the request parameters and ensure all required parameters are included with correct data types.
-3 400 If you call unsupported service APIs.
If the required function for the API is not activated.
Check if the API is supported and ensure the required function is activated in your app settings.
-5 403 If you have no permission to request the API. Verify that your app has the necessary permissions to access the requested API.
-10 400 If you make a request over the number of allowed calls. Check your API quota limits and try again later or request a quota increase.
-12 403 If your Kakao Developers app or developer account has been suspended. Contact DevTalk.
-101 400 If you call an API for a user who is not linked to your app.
For the login-based APIs, the app must be linked with the user.
Ensure the user is properly linked to your app before making API calls.
-402 403 If you don't have user consent for the Business consent items to request API
Request required_scope(s) of response to user for additional consent.
Request additional consent from the user for the required business consent items.
-813 400 If internal error of Kakao Moment occurs. Try again later or contact support if the error persists.
-813 429 If you have exceeded the allowed quota limit.

Sample

HTTP/1.1 400 Bad request
Content-Type: application/json;charset=UTF-8
{
    "code": -813,
    "msg": "KakaoMomentException",
    "extras": {
        "detailCode": 21006,
        "detailMsg": "존재하지 않는 광고계정입니다."
    }
}

Detailed error code

The detailed error code(detailCode) describes the reason in more detail. Below is a response sample with the detailed error code.

HTTP/1.1 400 Bad request
Content-Type: application/json;charset=UTF-8
{
    "code": -813,
    "msg": "KakaoMomentException",
    "extras": {
        "detailCode": 20023,
        "detailMsg": "허용되지 않은 광고계정의 집행 상태입니다.",
        "path": "/v2/moment/adAccount",
        "timestamp": "2018-10-01T10:16:14.294+0000"
    }
}
Code Description
2007 This bank code does not exist.
2010 The deposit amount must be between 1,000 won and 1 billion won (KRW).
5001 This business does not exist.
6003 This ad account does not exist.
7550 Enter a search term to retrieve its city/county/district information.
20023 This account is a guaranteed ad account for Kakao Talk Bizboard and Shopping Box.
21006 This ad account does not exist.
21400 This ad account is being deleted.
21500 Unable to change the status of the ad account.
22086 You can set administrative areas up to 1,000.
22087 Your request includes some overlapped locations among -si/do, -si/gun/gu, and -dong/eup/myeon information.
22089 Some of the selected administrative regions are no longer available. Remove any invalid regions, such as '(Deleted) Administrative region', then check the target and base count before saving again.
22200 This engagement target does not exist.
22201 This engagement target has already been deleted.
22202 This engagement target is already being used.
22203 You can register up to 50 ad engagement targets per account.
22204 You can select up to 20 ad groups or messages.
22205 This name is already being used for engagement targeting.
22207 You cannot edit the name of the deleted or non-existent engagement target.
22209 This type is not supported for engagement targeting.
22211 There are some engagement data that is not supported by this campaign type.
22300 Some of the selected categories are no longer available. Remove any invalid categories, such as '(Deleted) Category', then check the target and base count before saving again.
22400 You cannot register more Audiences due to the limit on the number of Audiences with an ad account. After deleting the existing Audience, proceed again.
22402 You must input the Audience targeting's name.
22403 Audience does not exist.
22405 You cannot edit the Audience that is used for an ad group under the Kakao Talk Channel x Reach(도달) of campaign. After disabling the Audience in the ad group, retry.
22406 Only available Audiences can be linked to an ad group. Because this Audience is unavailable, check and try again.
22407 There is no Audience in the corresponding ad group.
22409 This target option is not allowed to be set for the Audience type.
24003 No Customer file has been uploaded.
24004 There is an invalid file.
24007 This name is already being used for the Customer file.
24008 Some ad groups or messages are already using this target.
24010 This Customer file has already been deleted.
24012 You cannot retrieve the Customer file information.
24013 No friend group file has been uploaded.
24017 This name is already being used for a friend group.
24018 Some ad group is already using this Kakao Talk Channel group.
24020 This Kakao Talk Channel group file has already been deleted.
24029 You can register up to 50 Friend groups per account. Delete existing Friend groups, and then retry.
24033 There is no valid message ad group for the message recipient type of Friend group.
24034 For the message recipient type of Friend group, you can register up to 20 ad groups.
24035 For the message recipient type of Friend group, you can register only the ad groups registered within 30 days.
24036 For this Kakao Talk channel, you cannot create the app user ID type of Friend group.
24050 The URL is already used.
24051 Input a valid URL in a http:// or https:// format.
24052 Target population is not ready to be modified.
24053 The URL is not available.
24100 Failed to sync the number of friends of this Kakao Talk Channel.
25023 You cannot save more creatives due to the limit on the number of creatives per ad account.
28005 The message is in a state cannot be deleted.
30007 The advertising goal setting is invalid.
31001 Campaign does not exist.
31004 The start date must come before the end date.
31006 You must set the start date at some future date, not the present.
31007 You cannot save more ad groups due to the limit on the number of ad groups in a campaign. After deleting the existing ad group, proceed again.
31018 The campaign's daily budget is invalid.
31022 The campaign's type X goal is unavailable.
31036 For this Type X Goal campaigns, the Kakao Click ID field cannot be set.
32001 Ad group does not exist.
32002 Some devices are not proper for this ad group.
32003 Some ad placements are not proper for this ad group.
32004 This pricing type is not proper for the ad goal.
32007 Targeting settings are incorrect.
32009 This pricing type is not supported.
32013 This ad group does not support the corresponding action.
32016 You cannot select the spending method.
32017 This spending method is not supported.
32019 The ad group's daily budget cannot exceed the campaign's daily budget.
32020 The maximum bid amount cannot exceed 50 % of the daily budget, or 100,000 won.
32021 Ad group's daily budget must be equal to or greater than 10,000 won (KRW).
32022 Ad group's daily budget must be equal to or less than 500 million won (KRW).
32032 You must enter the budget.
32034 The settings for the Smart messages are incorrect.
32040 The changes in the ad group cannot be applied.
32041 This ad group has already been finished or been canceled.
32043 You input the wrong value for the unit price.
32918 This input type is not supported for the bid amount.
32919 You entered the bid amount lower than the minimum value.
32930 Bidding strategies cannot be set for this ad type.
32931 Automatic bidding options(Cost targeting, ROAS targeting) are not allowed for this bidding method.
32932 Not available value for the targeting.
32933 The type is required if automatic bidding option bidStrategyTarget is included.
33002 The number of creatives in an ad group exceeded 200.
33003 Creative does not exist.
33004 If you do not use Smart messages for your ad group, you can register only one Message creative per ad group.
33006 If you use Smart messages for your ad group, you can register up to 10 Message creatives per ad group.
33009 This section category is not allowed to be set.
33104 Error in minimum bid amount for CPM
33107 Error in minimum bid amount for CPC
33108 Error in minimum bid amount for CPA
33112 Error in minimum bid amount for CPMS.
33116 The creative's bid amount you set is greater than the ad group's maximum bid amount. Set the creative's bid amount to equal or less than the ad group's maximum bid amount.
33124 You cannot edit the landing URL.
33132 You cannot register a creative with the deprecated landing type.
33133 The landing URL includes special characters that cause an error. Retry after encoding the URL.
33139 The parameter key includes kclid. To set kclid, configure the Kakao Click ID in the campaign instead of directly entering it in the URL.
33201 You cannot register this type of creative for the set Goal X Type of campaign.
33204 Error occurred while creating multiple creatives.
33208 This creative type is not supported.
33209 Unsupported video format. Check requirements and retry.
33210 Unsupported video size and ratio. Check requirements and retry.
33213 Failed to retrieve video properties during processing. Please contact the administrator.
33217 This image type is not supported.
33218 This is not an RGB color system image.
33221 The video file size exceeds the allowed limit.
33225 You cannot set or edit the creative's bid amount. (with Creative Optimization function)
33241 Promotional text or promotional text at the bottom is not valid.
33245 This campaign type does not support copying a creative.
33251 The description of a creative is invalid.
33252 You must enter different text for the title, profile name, and promotional text.
33255 You cannot copy the creative in an administrator suspended state.
33256 You cannot edit some elements of the creative in an administrator suspended state.
33276 Promotional text cannot be set for individual slide elements of native creatives.
33277 Landing URL cannot be set for individual slide elements of native creatives configured with SKAN or Kakao Talk Channel.
33278 Creative type cannot be changed.
33300 There is no linked Business Form.
33302 Failed to link to a Kakao Business Form.
33502 priceAmount is not valid.
33503 discountedPriceAmount is not valid.
34508 A highlighted button can be set only for the Business form.
34509 title is allowed up to 20 characters.
33513 A not allowed variable has been inputted.
33514 This campaign type does not allow using variables for the creative.
34520 Failed to upload a video.
34534 Failed to process your request because the selected Kakao Talk channel is dormant, blocked, or deleted. Check the channel status in the Kakao Talk Channel Admin Center.
34545 The promotional image is required for the Carousel message.
34546 The promotional text is required for the message.
34547 The title for the Carousel commerce card is allowed up to 25 characters.
34554 The promotional title for the intro card is allowed up to 20 characters.
34561 The title for the Carousel feed card is allowed up to 20 characters.
34562 The promotional text for the Carousel feed card is allowed up to 180 characters.
34570 You cannot set shareflag for age verification messages.
34571 You cannot save age verification messages into the message management list.
34585 The video can not be used as a promotion video for a message.
34588 You cannot use Kakao TV URL as a landing URL.
34600 A personalized message cannot set the sharing option.
34601 Failed to upload a video for a personalized message.
34602 You need at least one uploaded video file for a personalized message.
34603 The number of image files has been exceeded to upload at once.
34604 The number of video files has been exceeded to upload at once.
35002 This is an unavailable campaign type and goal.
38017 You cannot change the settings for adult targeting.
38022 If an ad group is running, has completed running, or is about to start running within less than 5 minutes, you cannot save the ad group.
38102 The bid amount for a creative is not supported anymore.
38103 The Creative optimization option is not supported anymore.
38104 The maximum bid amount is not supported anymore.
39020 You cannot delete this Ad View because some creative is using it as a landing.
39203 The Ad View you requested does not exist or has been deleted.
60005 The corresponding condition is not allowed to retrieve a report. (LEVEL)
60007 You input the period information twice.
60008 The start day and end date set for the search period are invalid.
75000 Creating a creative is only allowed for the DISPLAY campaign type.
75001 You cannot upload this image format.
75002 You cannot upload this image due to its image size.
75003 You cannot upload this image due to its file size.
75004 You cannot register due to a temporary error.
75009 Promotional image URL is not specified.
75010 You must pass a profile image URL.
75011 You must pass one or more landingURL.
75012 The URL you requested has an invalid URL format.
75013 You cannot input special characters for the Creative description.
75014 Creative does not exist.
75015 You can edit a creative only with the DISPLAY campaign type.
75016 The corresponding creative does not exist under the ad group you requested.
75017 The creative's bid amount cannot be greater than the ad group's bid amount.
75018 The passed image URL is invalid, or the image format is unsupported.
75019 Invalid video URL or format.
75020 If the bidding method for your ad group is set to Manual bidding, you must pass the creative's bid amount.
75021 An error occurred during the upload.
75026 For a Bizboard type, you must set the mobile landing URL.
75027 You cannot input full-width spaces for a title, profile name, and promotional text.
75200 With the corresponding type and goal, retrieving Pixel & SDKs is not allowed.
75201 Communication error with the Kakao Talk Channel server occurs.
75203 This is the wrong ad account ID.
75300 This campaign's ad account is invalid.
75301 You must pass a campaign ID.
75302 You must pass a campaign's daily budget.
75303 This campaign has no access right for the ad account.
75304 You must pass the campaign type and goal.
75305 This campaign type is not supported.
75307 Type X Target campaign must not have a daily budget value.
75308 Type X Target campaign must have an objective value.
75400 Ad group has not been requested, or the requested ad group ID is not a number greater than 1.
75401 This ad group has no access right to the ad account.
75403 This custom audience target is not supported for the corresponding ad type and goal.
75404 This spending method is not supported for the corresponding ad type and goal.
75405 You must set smartMessage to true for the corresponding ad type and goal.
75406 Only CPC is allowed for the pricing type in an ad group under the Kakao Bizboard type of campaign.
75407 When you create or edit an ad group, only DISPLAY is allowed for a type.
75409 Only CPV is allowed for the bidding method in an ad group under the 'Video type X View goal' of campaign.
75414 If your campaign type is 'Kakao Bizboard', or if you set the conversion goal to Kakao Talk Channel for your ad group under the 'Display type X Conversion(전환) goal' type of campaign, you cannot select PC for the device type.
75415 You cannot set allAvailablePlacement to true for an ad group under the Kakao Bizboard type of campaign.
75416 You cannot set allAvailablePlacement to true for an ad group under the Kakao Bizboard type of campaign.
75417 Only Automatic bidding is allowed for an ad group under the Kakao Bizboard type X Conversion(전환) goal of campaign.
75418 Only Manual bidding is allowed for an ad group under the 'Video type X View goal' of campaign. If you select the Manual bidding, you cannot use the Maximizing clicks option.
75419 You must set the delivery period.
75420 You must set detailed time for the delivery period by setting each hour for all 24 hours.
75421 You must pass either 0 (Used) or 1 (Not used) for each hour for the delivery period.
75423 The request for the detailed time settings is empty. For the ad schedule, you must specify the detailed times for all days, from Monday to Sunday.
75425 If the campaign type is Kakao Bizboard, you cannot request the Overseas option.
75427 If you set allAvailablePlacement to false, you must pass placements.
75429 For the ad group under the campaign with Kakao Bizboard type X Conversion(전환) goal, you cannot use the Manual bidding option, and you must set the maximum bid amount to 0 won.
75431 If gender is set to ALL for demographic targeting, you cannot pass genders.
75432 If gender is set to NOT_ALL for demographic targeting, you must pass genders that is used to select a gender.
75433 If ageType is set to ALL for demographic targeting, you cannot pass ages.
75434 If ageType is set to NOT_ALL for demographic targeting, you must pass ages that is used to set some age ranges.
75437 Passed ad placements are not available in ad groups under that campaign type.
75438 If you pass adServingCategories (categories under Network), you must also pass NETWORK through placements.
75439 If you pass NETWORK for ad placements, you must pass adServingCategories (categories under Network).
75440 If the maximum bid limit is specified, you cannot set the maximum bid amount to 0 won.
75441 If the maximum bid limit is not specified, you must set the maximum bid amount to 0 won.
75442 If a campaign's goal is Visit, you cannot use CPA fpr bidding method.
75443 If locationType is set to ALL to select all regions for the ad group under the Kakao Bizboard type of campaign, you must pass all regions except for Overseas.
75444 If locationType is set to ALL to select all regions for the ad group under the Kakao Bizboard type of campaign, you cannot pass depth2Locations (city/county/district) in your request.
75445 If locationType is set to ALL to select all regions for the ad group under the Kakao Bizboard type of campaign, you cannot pass Z (Overseas) in your request.
75447 If the detailed region is set for region targeting, you cannot pass U (Unknown) or Z (Overseas).
75448 If locationType is set to ALL to select all regions for the ad group under the Display type of campaign, you cannot pass Z (Overseas) in your request.
75449 If locationType is set to ALL for the ad group under the Display type of campaign, you must pass all regions except for Overseas.
75450 You cannot save this ad group because the estimated target population is insufficient.
75451 Only CPC is allowed if the pricing type is set to automatic bidding.
75452 If locationType is set to ALL to select all regions, you cannot pass depth1Name (-si/do), depth2Name (-si/gun/gu), or depth3Name (-dong/eup/myeon).
75453 The end date you requested when creating an ad group must be today or the day after today.
75454 You must pass the device information.
75455 If you set 'All devices' for an ad group under the campaign with Display X Visit(방문) goal, you must pass all of the PC, ANDROID, and IOS.
75456 You must set the targeting information, such as age range, gender, and region.
75457 You must set a bidding method.
75458 You cannot change the Creative Optimization option if it is set when creating an ad group.
75459 If the start date you requested when creating is today or the day before today, you must pass the same date as the requested date for the start date.
75460 You must pass the track ID.
75461 You must pass the targeting period for Pixel & SDK.
75462 Pixel & SDK event information does not exist, or error occurred while retrieving.
75463 You must pass the detailed region information when selecting a region.
75464 If the detailed region is set for region targeting, you must pass depth1Name (-si/do), depth2Name (-si/gun/gu), or depth3Name (-dong/eup/myeon).
75465 If you use adult targeting, you cannot pass 15 for age.
75466 To set ages, you must pass one or more age ranges out of the followings: 15, 20, 25, 30, 35, 40, 45, 50, 55, 60, 65
75467 To set ages, you must pass one or more age ranges out of the followings: 20, 25, 30, 35, 40, 45, 50, 55, 60, 65
75468 If you use the late night targeting, you cannot set the hours from 7:00 to 21:00 to 1 (Used).
75469 This is not supported if the campaign type is Kakao Talk Channel.
75470 If the campaign type is not Kakao Bizboard, the 'Only displayed in Chat tab' option is not available.
75471 If Kakao Talk is not selected for ad placements, the 'Only displayed in Chat tab' option is not available.
75472 If all available placements are used for placements, the 'Only displayed in Chat tab' option is not available.
75473 If the campaign type is Kakao Talk Bizboard, and if you set ad placements to Network, you must pass all categories of the Network.
75476 This ad group has no access right for the ad account.
75478 You must pass the message setting information.
75479 The available number of sending messages you passed is invalid.
75480 If you set longTerm (Send to new friends after sending all messages option) to true, you must pass beginDate (Start date), beginTime (Start time), endDate (End date), and endTime (End time) for the schedule field.
75481 The distributed sending rate you passed is invalid.
75482 The message status you passed is invalid.
75483 You cannot use the Creative Optimization function or custom audience targeting for real-time targeting type.
75484 In the case of Message ad groups, you must set allAvailablePlacement (Whether to display ads on all available places) to false only.
75485 In the case of Message ad groups, you must set placements to KAKAO_TALK only.
75487 If using a Smart message, you must set longTerm (Send to new friends after sending all messages option) to false.
75491 For a Smart message, the number of Kakao Talk Channel profile friends must be 30 or more.
75498 If you set longTerm (Send to new friends after sending all messages option) to true, you must pass both ANDROID and IOS for deviceTypes.
75500 You must pass the value for age verification message.
75502 You must enter the detailed address.
75503 You must search with road name address including building number or with detailed address including -dong or lot number.
(Example: Sampyeong-dong, Sampyeong-dong 681, Pangyoyeok-ro 235)
75504 You must pass the ad account ID.
75505 You must pass the engagement targeting ID.
75506 The search term for a campaign name must not exceed 50 characters.
75507 You must pass the engagement target name.
75508 The engagement target name must not exceed 50 characters.
75509 You must pass the engagement data.
75510 Some engagement data does not include ad groups.
75511 Some engagement data does not include campaigns.
75512 Some engagement data does not include operation (Operation type).
75513 Some engagement data does not include firstIndicator (First engagement type).
75514 Some engagement data does not include a campaign or an ad group.
75515 Failed to retrieve target population.
75518 Some engagement data of campaign or an ad group is invalid.
75519 You do not have permission for the responsive ad target.
75520 The target size is being prepared, so the ad reaction target cannot be modified.
75523 You can register up to 50 per account.
75522 You can upload only ADIDs for the Customer file.
75524 You must pass the Customer file name.
75525 You must pass the Customer file ID.
75526 The name of the Customer file must not exceed 50 characters.
75527 Some operation or engagement values in the engagement data are missing or incorrect.
75528 You must pass the keyword to retrieve the -dong/eup/myeon information.
75536 You must pass the Friend group name.
75537 The name of the Friend group must not exceed 50 characters.
75538 This friend group cannot be modified.
75539 You must pass the Friend group ID.
75540 You must pass the track ID.
75541 The SEED of Customer file cannot be found.
75542 This SEED is already being used with the same ad account.
75543 This Kakao user is not added to the Kakao Talk Channel.
75544 The SEED information is incorrect.
75546 The SEED of Kakao Talk Channel profile cannot be found.
75548 You must pass the Business Form ID.
75549 This engagement target does not exist.
75550 This customer file target does not exist.
75551 This customer file cannot be modified.
75552 You must pass eventCode.
75553 You must pass trackRuleId.
75554 You must pass trackUrleName (track rule name).
75555 You must pass InclusionType.
75556 This Kakao Talk Channel friend target does not exist.
75557 This Kakao Talk Sync member target does not exist.
75558 This Pixel & SDK target does not exist.
75559 You must pass the Kakao Talk Channel profile ID.
75561 The target population for a Customer file should be 2,000 or more.
75562 The target population for Kakao users should be 1,000 or more.
75563 The requested eventCode is invalid.
75564 The requested trackRuleId is invalid.
75565 The requested trackUrleName is invalid.
75566 You must pass the campaign type and goal.
75567 You must pass the campaign name to search for.
75568 You cannot set targeting for this Pixel & SDK because it does not meet the targeting condition.
75571 You cannot set targeting for this engagement because it does not meet the targeting condition. .
75573 The Pixel & SDK corresponding to the track ID you passed does not exist.
75574 You must pass the ad group daily budget.
75575 You must pass the ad group's ID.
75576 You cannot set the maximum bid amount for this ad group.
75577 You must pass the price in multiples of 10 won.
75578 This targeting type is not allowed to edit.
75579 Keyword targeting is not supported anymore.
75580 When setting the Audience, individual targeting is not supported.
75583 You cannot delete this Customer file.
75584 The Audience name must not exceed 50 characters.
75586 You must pass the value to target a Friend group.
75587 The value used to target a Friend group is invalid.
75588 If the campaign type is not Kakao Channel, you cannot target a Friend group in the ad group.
75589 As a result of the file analysis, there is no registered case due to wrong file format.
75590 The period is set incorrectly.
75591 Failed to detect file encoding.
75601 This creative has no access right to the ad account.
75602 This creative is not allowed to copy.
75603 You can set the landing type only under the Kakao Bizboard type of campaigns.
75604 You cannot request both the landing URLs (pcLandingUrl, mobileLandingUrl, or rspvLandingUrl) and the landing types other than the landing URLs at the same time.
75605 You cannot edit the landing type that has been set when creating a creative, but only can edit the values set for the landing.
75606 The assetGroup information for the catalog creative is not valid.
75608 You must pass the Kakao Talk Channel profile ID for chatbot landing and the chatbot keyword.
75609 You must input the chatbot keywords up to 50 characters. Only question marks and exclamation points are allowed for special characters.
75610 You must pass the Ad View ID.
75612 You must pass the Kakao Talk Channel's profile ID.
75613 There is no Kakao Talk Channel profile information available to be retrieved with the passed Kakao Talk Channel's profile ID, or there is no message information.
75614 You must pass both the Kakao Talk Channel profile ID and the URL of the corresponding Channel web view.
75615 You must pass the Business Form ID.
75616 You must request the Talk Calendar event ID.
75617 For the Talk Calendar event ID, only numbers and English are allowed, except for Korean, spaces, and special characters. Up to 24 characters are allowed.
75618 You must pass the profile ID and channel post ID.
75619 Failed to retrieve a list of Ad Views temporally.
75620 The requested Channel post landing type information is not available with this account or does not exist.
75621 The requested Business Form landing type information is not available with this account or does not exist.
75622 The requested Ad View landing type information is not available with this account or does not exist.
75624 The requested Channel web view landing type information is not available with this account or does not exist
75625 If a landing type is set to Channel web view, the landingURL must not exceed 1000 characters.
75626 If a landing type is set to Channel web view, you must pass the landingURL under the landing information.
75627 You must pass pcLandingUrl, mobileLandingUrl, or rspvLandingUrl, or pass the information corresponding the landing type.
75628 This creative type is not allowed to copy.
75631 You must pass the Kakao Talk Channel profile's message ID.
75632 You must pass the creative ID.
75636 The requested landing type information is not available with this account or does not exist.
75637 There is no information about materials for verification.
75639 This landing type is not supported.
75640 The creative that includes expendable elements is not supported.
75644 You must pass the Message creative type.
75645 This type is not supported for the Message creative.
75646 You must pass the title.
75647 The title must not exceed the maximum length.
75648 For Wide list message type, you must pass three or four list items.
75649 For Wide image or Wide list message type, you can pass up to one button item.
75650 For Basic text message type, you can pass one or two button items.
75651 This message type is not allowed to pass an item list.
75652 You must pass the Business Form ID.
75653 The passed Business Form information does not comply with the landing policy on the buttons corresponding message type.
75654 You must pass the Ad View ID.
75655 The passed Ad View information does not comply with the Ad View policy on the button corresponding to each message type.
75656 The passed post information does not comply with the post policy on the button corresponding to each message type.
75657 The passed landing information does not comply with the landing policy on the button corresponding to each message type.
75658 You must pass the coupon ID.
75659 You must pass the post ID.
75660 You must pass the button name.
75661 The button name must not exceed the maximum length.
75662 You must pass the title in ItemAssetGroup.
75663 Coupon information does not exist.
75664 Post information does not exist.
75665 Kakao TV information does not exist.
75666 You must attach an image creative or must pass Kakao TV video information to be linked.
75667 If you set landingType to LANDING_URL, you cannot use highlighted button.
75669 Ad View information does not exist.
75671 You must pass the contact information of customer support. Up to 255 characters are allowed.
75672 You must pass one of URL, post, and coupon for the list item landing of Wide image or Wide list message type.
75673 The button name of the Business Form you passed is not valid.
75674 You cannot request the same button order for Basic text message type.
75675 You cannot use the highlighted button for Basic text message type.
75676 You must pass the button order.
75677 You must pass the Kakao TV video ID meta information.
75678 You must pass the Kakao TV video thumbnail meta information.
75679 You must pass Kakao TV video meta information such as isLive, isLoad, and isLink.
75680 For Wide image and Wide list message type, you must pass a Kakao TV video through the videoMeta object in itemAssetGroups.
75681 You must pass only one list item for Wide image message type.
75682 You must pass a phone number.
75683 There is no message information to be sent for a test.
75685 You must set isLoad and isLink to true, and set isLive to false for Kakao TV video meta information.
75686 Message creatives only support MULTIPART_FORMDATA for content type.
75687 You must provide the AssetGroup sequence number.
75688 Sending messages for a test is allowed only for Message creatives.
75689 There are no messageElement information.
75690 You can set the promotional text of itemAssetGroup only for WIDE_LIST_MESSAGE (Wide list message type).
75691 Some phrases or images do not comply with the message delivery guideline.
75692 Unsupported property value is included.
75699 The campaign type does not support changing creatives' status.
75700 You are not allowed to send out advertising message between 9 PM to 8 AM.
75701 The recipient's phone number is in the wrong format.
75702 The ad status is not available for sending.
75703 Input a URL of a Kakao TV video including https://tv.kakao.com/channel/.
75704 The variable values of the sending request are required.
75705 The variable values of the sending request are not valid.
75706 The variable values of the sending request include forbidden words.
75707 Input an image URL of an uploaded image for a personalized message.
75708 The id of the sending request is in a wrong format.
75709 The recipient does not use Kakao Talk or is not a friend of your Kakao Talk channel.
75710 The campaign type is not the personalized message type.
75711 Failed to send the personalized message.
75800 The itemAssetGroup for the Carousel commerce message can not use description.
75801 Messages for Carousel commerce or Carousel feed types can use URL landing only.
75802 The Carousel message can not include a promotional video.
75804 The priceAmount in itemAssetGroup for the Carousel commerce message is required.
75805 The promotional text for the intro card of the Carousel commerce message is required.
75806 The button label for the Carousel commerce message can be '구매하기' only.
75807 The Carousel message type can include up to 12 button items.
75808 The discountedPriceAmount must be at least 1% smaller than the priceAmount.
75809 The card of the Carousel feed message can set only one of a sharing button or button 2.
75810 The URL landing for the intro card of the Carousel commerce message is required.
75811 The promotional text for the Carousel feed message is required.
75819 The Carousel commerce message must have a minimum of 2 and a maximum of 7 list items, including the intro card.
75820 The Carousel message must have a minimum of 2 and a maximum of 6 list items.
75821 The Carousel commerce message must have a minimum of 2 and a maximum of 12 button items.
75822 The Carousel commerce message must have a minimum of 2 and a maximum of 6 button items.
75823 The Carousel feed message must have a minimum of 2 and a maximum of 12 button items.
75830 The button 1 of itemAssetGroup and buttonAssetGroup must have the same URL in the same carousel.
75900 The length of the title is exceeded.
75901 There are too many line breaks in the title.
75910 The length of the description is exceeded.
75911 There are too many line breaks in the description.
75920 The length of the title in the itemAssetGroup is exceeded.
75921 There are too many line breaks in the title in theitemAssetGroup.
75930 The length of the description in the itemAssetGroup is exceeded.
75931 There are too many line breaks in the description in theitemAssetGroup.
75940 The length of the button label is exceeded.
75941 The passed button information does not comply with the policy.
75950 The color cannot be used. Enter the color code #000000 (Black) or #FFFFFF (White).
75951 Enter a valid 6-digit color code with a hash (#). (Example: #000000).
75952 Specific colors cannot be used.
75953 Enter both the call-to-action text color and the button color.
76000 The creative's slides information is invalid.
76001 The slides promotional image URL is invalid.
76002 The slides promotional image is invalid.
76003 Enter currency information (priceCurrencyCode).
76004 Enter price information (priceAmount).
78000 You must pass bankcode.
78001 You must pass amount (deposit amount).
78002 The Business Form you requested has already been linked.
78003 You have exceeded the allowed number.
78004 You must pass the number to be retrieved.
79000 There is no Kakao Talk Channel profile information.
79001 There is no record registered in the correct format as a result of file analysis.
79002 You can upload a file with a size of 200 MB or less.
79003 You cannot upload this type of file.
(Only text/csv and text/plain type of files are allowed.)
79004 File verification has not proceeded normally. please try again.
79005 You must pass either ON or OFF for the status.
81002 Error occurred while uploading the file.
83004 Failed to retrieve target population.
84401 Failed to conntect the Kakao TV.
84005 This Kakao Talk Channel is not linked to a Kakao Account.
84007 Failed to retrieve the information on the Kakao Talk channel, or not exist.
84402 Input a sharing URL for the Kakao TV video.
84410 You do not have permission to use the Kakao TV channel.
84411 The Kakao TV channel does not exist or has been deleted.
85400 Connection to retrieve Ad View information is failed.
86002 Failed to link with the biz message direct API.
88000 Error in billing communication.
88005 Your balance is insufficient.
This error occurs when the balance of the ad account is less than the budget (Available number of sending messages X price for sending message including VAT) required for ad group creation.
89701 Some Pixel & SDKs are being used in campaigns in the ad account.
89702 Some Pixel & SDKs are being used in ad groups in the ad account.
89704 Error occurred while retrieving Pixel & SDKs.
89705 Error occurred while setting ownership of Pixel & SDK.
89706 Error occurred while retrieving Pixel & SDKs with permission granted.
89709 The settings for Pixel & SDK are incorrect.
89710 Create a Pixel & SDK.
89713 You can add up to 100 Pixel & SDKs per account.
89714 Permission cannot be added to this Pixel & SDK.
90001 Bad request.
90002 Internal error.
90003 No permission.
90004 Response of the URL is incorrect.
90014 Not supported ad account type.
90016 There is no category type of Kakao Data.
101001 The ad account does not exist.
101002 You do not have permission for the ad account.
101003 The ad account name is invalid.
101004 The ad account has not been created.
101005 The ad account has been created but is unavailable. Please check the error stage and try creating the ad account again.
101006 The status of the ad account is invalid.
102001 Insufficient message sending cost.
102002 A temporary error has occurred. Please try again later.
102003 The contract has already ended.
102004 Unable to change the settlement method.
102005 Wallet not found.
102101 This free cash has already been used.
102102 This free cash has expired.
102103 You do not have permission to use the free cash.
102104 Free cash does not exist.
102105 The free cash cannot be used in the current state.
102201 Refund account has not been registered.
102202 Refund account is invalid.
102203 Refund account is already registered.
102204 Refund is in progress.
102205 The owner name is not real-name verified.
102206 The account master name and the refund account holder name do not match.
102207 The company name is not included in the refund account holder name.
102208 It is not the available time for the refund account verification service.
102209 The information of the refund account is invalid.
102210 A temporary error occurred while setting the refund account.
102211 Refund request failed.
102212 The refund amount is invalid.
102213 Postpaid ad accounts cannot be refunded.
102214 A full refund has already been requested.
102215 The refund amount matches the balance. Please request a full refund.
102216 Recharge history not found.
102217 Full refund is only possible when the ad account is OFF.
102301 Temporary failure in recharge request.
102302 The minimum recharge amount is 10,000 KRW.
102303 This recharge request has already been processed.
102304 Postpaid ad accounts cannot be recharged.
102305 Payment information not found.
102401 Failed to request bond payment.
102402 The bond date is invalid.
102403 The postpaid limit is invalid.
102404 The bond does not exist.
105001 You must request a valid Kakao Talk Channel profile ID.
105002 You do not have permission for the Kakao Talk Channel to perform the requested operation.
105003 The Kakao Talk Channel is unavailable due to dormancy or other reasons.
105004 The customer service contact for the Kakao Talk Channel is not registered, so the requested operation cannot be performed.
105005 The selected Kakao Talk Channel does not have a master.
105006 An ad account already exists for the specified Kakao Talk Channel.
106001 The partner is not registered.
106002 The partner is already registered.
107101 Partner business information does not exist.
107102 Business information does not exist for the Kakao Talk Channel.
108001 Partner account does not exist.
108002 The status of the partner account is invalid.
131001 The message has been deleted or is no longer supported.
131002 The message ad cannot be terminated immediately.
131003 Message ad reservation information not found.
131004 Exceeded the maximum number of message ads that can be created.
131005 The message ad cannot be modified.
131006 The reservation for the message ad cannot be modified.
131007 Cannot delete if there are message ads scheduled or in progress.
131008 The phone number is not registered with Kakao Talk or is not a friend of the channel.
131014 Unsupported message ad type.
132001 No valid campaign type or objective.
133001 Message sending reservation cannot be requested within 5 minutes before sending or after sending is completed.
133002 Only one message can be registered.
133003 You must request valid device information.
133004 Failed to retrieve price information.
133005 Failed to retrieve bidding method.
133006 You must provide the send start date and time.
133007 The send start date and time must be in the future.
133008 The message send start time can be set between 08:00 and 20:50.
133009 Message send reservation cannot be set more than 30 days in advance.
133010 The estimated number of recipients must be at least 11 for targeting.
133011 Exceeded the maximum number of sends.
133012 Only channels with at least one friend can send messages.
133018 Distributed sending must be set to one of 100, 500, 1000, 1500, or 2000.
133024 If immediate sending is set, the start date and time cannot be specified.
134001 Failed to retrieve targeting unit price.
134002 For age verification messages, targeting 15-19 years old is not allowed.
134003 There are duplicate regions among city/province, city/county/district, and town/township/neighborhood.
134004 Failed to retrieve audience size.
134005 If gender is set to all, detailed gender cannot be requested.
134006 If age is set to all, detailed age cannot be requested.
134007 If region is set to all or domestic, detailed region cannot be requested.
134008 If gender is partially selected, "unknown" cannot be requested.
134009 You must request valid gender information.
134010 If age is partially selected, "unknown" cannot be requested.
134011 You must request valid age information.
134012 If region is selected, "unknown" cannot be requested.
134013 You must request valid region information.
134014 Exceeded the limit for region targeting.
134015 Failed to retrieve region.
134020 Set at least one custom targeting.
134021 Failed to create targeting.
134022 Some of the selected administrative districts are no longer provided. Remove invalid districts such as '(deleted) administrative district', check the target and audience, and save again.
134023 Some of the selected categories are no longer provided. Remove invalid categories such as '(deleted) category', check the target and audience, and save again.
134024 The recommended friends feature cannot be used.
134025 The friend period is invalid.
134027 Invalid targeting type.
134101 The custom target is invalid.
134102 Up to 10 custom targets can be set.
134111 The ad response target is invalid.
134112 Invalid ad response target type.
134113 The message ad ID and reservation ID do not match.
134121 The friend group is invalid.
134122 Friend groups from other Kakao Talk Channels cannot be set.
134131 The Kakao Talk Channel does not exist.
134132 You do not have permission for the Kakao Talk Channel.
134133 Kakao users from the same Kakao Talk Channel cannot be set.
134141 No app is connected to the channel.
135001 The message type is invalid.
135002 Age verification cannot be changed for reserved messages.
135003 Age verification messages cannot have sharing enabled.
135004 Failed to retrieve message information.
135005 The message name can be up to 50 characters.
135101 Links cannot be entered in the text.
135102 The text does not comply with the message execution guide.
135103 Title is missing.
135105 Title is missing.
135106 Promotional text is missing.
135202 The promotional image is invalid.
135203 The image does not comply with the message execution guide.
135204 Promotional images must be at least 80px wide.
135205 Promotional images must be 10MB or less.
135206 The ratio of the short side to the long side of the promotional image must be 1:2.5 or less.
135207 Promotional images and promotional videos cannot be registered at the same time.
135252 The promotional video URL is invalid.
135281 The KakaoTV video does not exist.
135282 The KakaoTV video cannot be used.
135283 The KakaoTV video type is invalid.
135284 KakaoTV live video type is not allowed.
135285 The video clip link is not accessible.
135290 The KakaoTV channel is invalid.
135291 You do not have permission for the KakaoTV channel.
135295 The KakaoTV video thumbnail is invalid.
135311 No landing for item or carousel.
135321 No promotional image or promotional video for item or carousel.
135411 Button name is missing.
135412 Button name can be up to 8 characters including spaces.
135413 Line breaks are not allowed in the button name.
135421 No landing for message button.
135422 The message button landing is invalid.
135505 couponBookTitleType is missing.
135507 No landing for message coupon book.
135508 couponBook title is missing.
135510 couponBook couponBookTitle is missing.
135511 couponBook couponBookTitle is invalid.
135512 Exceeded the maximum number of characters allowed in the coupon details.
135513 If the coupon type is 'shipping discount', coupon book title cannot be entered.
135514 Coupon discount amount must be at least 1 KRW and up to 99,999,999 KRW.
135515 Coupon discount rate must be at least 1% and up to 99%.
135521 Exceeded the maximum number of characters allowed in the coupon description.
135601 The message landing URL is invalid.
135602 The landing URL contains special characters that may cause landing errors. Please encode the URL and try again.
136001 For basic text messages, the promotional text can be up to 300 characters if there is a promotional image or video, and up to 400 characters if there is none.
136002 For basic text messages, up to 29 line breaks can be entered in the promotional text.
136011 Basic text messages must have up to 2 buttons.
136101 The promotional text of wide image messages can be up to 76 characters.
136102 The promotional text of wide image messages can have up to 1 line break.
136105 Wide image messages do not have a promotional image or promotional video.
136111 Wide image messages must have 1 item.
136121 Wide image messages must have up to 1 button.
136201 The title of wide list messages can be up to 20 characters.
136202 The title of wide list messages cannot contain line breaks.
136205 Wide list messages do not have a promotional image or promotional video.
136211 Wide list messages must have at least 3 and up to 4 items.
136212 The item promotional text of wide list messages is missing.
136213 Exceeded the maximum number of characters allowed for the item promotional text of wide list messages.
136214 The item promotional text of wide list messages can have up to 1 line break.
136221 Wide list messages must have up to 1 button.
136301 Carousel commerce messages must have at least 2 and up to 7 carousels, including the intro carousel.
136302 The intro carousel promotional title is required.
136303 The intro carousel promotional title can be up to 20 characters.
136304 The intro carousel promotional title cannot contain line breaks.
136311 The intro carousel promotional text is required.
136312 The intro carousel promotional text can be up to 50 characters.
136313 The intro carousel promotional text can have up to 2 line breaks.
136321 The carousel title is required.
136322 The carousel title can be up to 25 characters.
136323 The carousel title cannot contain line breaks.
136331 The carousel price information (priceAmount, discountedPriceAmount) is missing.
136332 The carousel price information (priceAmount, discountedPriceAmount) must be numeric.
136333 The carousel price information (priceAmount, discountedPriceAmount) must be between 0 and 99,999,999.
136335 The carousel discount price must be at least 1% and up to 100% of the price.
136338 For KRW and JPY, the carousel price information (priceAmount, discountedPriceAmount) must be integers.
136339 For USD and EUR, the carousel price information (priceAmount, discountedPriceAmount) can be entered up to the second decimal place.
136351 Carousel commerce messages must have the same landing for the carousel and the button.
136401 Carousel feed messages must have at least 2 and up to 6 carousels.
136402 The carousel title of the carousel feed is required.
136403 The carousel title of the carousel feed can be up to 20 characters.
136404 The carousel title of the carousel feed message cannot contain line breaks.
136411 The promotional text of the carousel feed card is required.
136412 The promotional text of the carousel feed card can be up to 180 characters.
136413 The carousel description of the carousel feed message can have up to 2 line breaks.
136421 Carousel feed messages must have at least 2 and up to 12 buttons.
136423 Button 1 of the carousel feed card is required.
136424 Sharing and button 2 of the carousel feed card cannot be set at the same time.
136425 Carousel feed messages can have up to 6 coupon books.
136431 Carousel feed messages must have the same landing for the carousel and button 1.
140000 Failed to create message. Please try again later.
140001 Failed to convert speech bubble.
140002 Speech bubble information is invalid.
140003 Basic speech bubble information is invalid.
140004 Speech bubble version information is invalid.
140005 Speech bubble service link information is invalid.
140006 Speech bubble image information is invalid.
140007 Speech bubble text information is invalid.
140008 Speech bubble link information is invalid.
140009 Speech bubble thumbnail image information is invalid.
140010 Speech bubble header information is invalid.
140011 Speech bubble price information is invalid.
140012 Speech bubble button information is invalid.
140013 Exceeded the maximum message size allowed for sending. Please adjust the input size for each material item and register again.
142001 The metrics query period for the message list or the report query period is invalid.
142002 Up to 100 messages can be queried.
142003 Invalid report query condition requested.
143001 An unallowed variable was entered.
143002 Sharing cannot be set for personalized messages.
143003 Only one variable can be entered per image item.
143004 Only one variable can be entered per video item.
143005 Only one variable can be entered per URL item.
143006 Wide image messages must have up to 2 buttons.
143007 Wide list messages must have up to 2 buttons.
143009 Button 1 of the carousel commerce card is required.
143010 Carousel commerce messages must have at least 1 and up to 12 buttons.
143011 Carousel commerce messages must have the same landing for the carousel and button 1.
143012 Variables in image and video items cannot be combined with other characters.
143201 The send request variable is invalid.
143203 It is not a valid time for sending.
143204 The recipient's phone number format is invalid.
143205 Failed to send personalized message due to an unknown error.
143206 The requestId format is invalid. (${today:yyyyMMdd}-${messageAdId}-${unique_key})
143207 Duplicate requestId.
143208 The recipient is invalid.
143209 No message sending history exists.
Kakao Moment> Error code