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Kakao Moment

Error code

This document introduces the errors that may occur when integrating Kakao Moment and the solutions.

If you cannot find the error codes you encounter in the following lists, see Common error codes and Business Authentication error codes.

Common error code

Error CodeStatus CodeCauseSolution
-2400Wrong parameter
If some required parameters are not included, or if the argument value has the wrong data.
Check the request parameters and ensure all required parameters are included with correct data types.
-3400If you call unsupported service APIs.
If the required function for the API is not activated.
Check if the API is supported and ensure the required function is activated in your app settings.
-5403If you have no permission to request the API.Verify that your app has the necessary permissions to access the requested API.
-10400If you make a request over the number of allowed calls.Check your API quota limits and try again later or request a quota increase.
-12403If your Kakao Developers app or developer account has been suspended.Contact DevTalk.
-101400If you call an API for a user who is not linked to your app.
For the login-based APIs, the app must be linked with the user.
Ensure the user is properly linked to your app before making API calls.
-402403If you don't have user consent for the Business consent items to request API
Request required_scope(s) of response to user for additional consent.
Request additional consent from the user for the required business consent items.
-813400If internal error of Kakao Moment occurs.Try again later or contact support if the error persists.
-813429If you have exceeded the allowed quota limit.-

Sample

HTTP/1.1 400 Bad request
Content-Type: application/json;charset=UTF-8
{
"code": -813,
"msg": "KakaoMomentException",
"extras": {
"detailCode": 21006,
"detailMsg": "존재하지 않는 광고계정입니다."
}
}

Detailed error code

The detailed error code(detailCode) describes the reason in more detail. Below is a response sample with the detailed error code.

HTTP/1.1 400 Bad request
Content-Type: application/json;charset=UTF-8
{
"code": -813,
"msg": "KakaoMomentException",
"extras": {
"detailCode": 20023,
"detailMsg": "허용되지 않은 광고계정의 집행 상태입니다.",
"path": "/v2/moment/adAccount",
"timestamp": "2018-10-01T10:16:14.294+0000"
}
}
CodeDescription
2007This bank code does not exist.
2010The deposit amount must be between 1,000 won and 1 billion won (KRW).
3002The user is not registered with the agency.
5001This business does not exist.
6003This ad account does not exist.
7001The business right does not exist.
7550Enter a search term to retrieve its city/county/district information.
7801The business right request is not allowed in the current state.
9004There is no permission.
20023This account is a guaranteed ad account for Kakao Talk Bizboard and Shopping Box.
21006This ad account does not exist.
21400This ad account is being deleted.
21500Unable to change the status of the ad account.
22086You can set administrative areas up to 1,000.
22087Your request includes some overlapped locations among -si/do, -si/gun/gu, and -dong/eup/myeon information.
22089Some of the selected administrative regions are no longer available. Remove any invalid regions, such as '(Deleted) Administrative region', then check the target and base count before saving again.
22200This engagement target does not exist.
22201This engagement target has already been deleted.
22202This engagement target is already being used.
22203You can register up to 50 ad engagement targets per account.
22204You can select up to 20 ad groups or messages.
22205This name is already being used for engagement targeting.
22207You cannot edit the name of the deleted or non-existent engagement target.
22209This type is not supported for engagement targeting.
22211There are some engagement data that is not supported by this campaign type.
22300Some of the selected categories are no longer available. Remove any invalid categories, such as '(Deleted) Category', then check the target and base count before saving again.
22400You cannot register more Audiences due to the limit on the number of Audiences with an ad account. After deleting the existing Audience, proceed again.
22402You must input the Audience targeting's name.
22403Audience does not exist.
22405You cannot edit the Audience that is used for an ad group under the Kakao Talk Channel x Reach(도달) of campaign. After disabling the Audience in the ad group, retry.
22406Only available Audiences can be linked to an ad group. Because this Audience is unavailable, check and try again.
22407There is no Audience in the corresponding ad group.
22409This target option is not allowed to be set for the Audience type.
24003No Customer file has been uploaded.
24004There is an invalid file.
24007This name is already being used for the Customer file.
24008Some ad groups or messages are already using this target.
24010This Customer file has already been deleted.
24012You cannot retrieve the Customer file information.
24013No friend group file has been uploaded.
24017This name is already being used for a friend group.
24018Some ad group is already using this Kakao Talk Channel group.
24020This Kakao Talk Channel group file has already been deleted.
24029You can register up to 50 Friend groups per account. Delete existing Friend groups, and then retry.
24033There is no valid message ad group for the message recipient type of Friend group.
24034For the message recipient type of Friend group, you can register up to 20 ad groups.
24035For the message recipient type of Friend group, you can register only the ad groups registered within 30 days.
24036For this Kakao Talk channel, you cannot create the app user ID type of Friend group.
24050The URL is already used.
24051Input a valid URL in a http:// or https:// format.
24052Target population is not ready to be modified.
24053The URL is not available.
24100Failed to sync the number of friends of this Kakao Talk Channel.
25023You cannot save more creatives due to the limit on the number of creatives per ad account.
28005The message is in a state cannot be deleted.
30007The advertising goal setting is invalid.
31001Campaign does not exist.
31004The start date must come before the end date.
31006You must set the start date at some future date, not the present.
31007You cannot save more ad groups due to the limit on the number of ad groups in a campaign. After deleting the existing ad group, proceed again.
31018The campaign's daily budget is invalid.
31022The campaign's type X goal is unavailable.
31036For this Type X Goal campaigns, the Kakao Click ID field cannot be set.
32001Ad group does not exist.
32002Some devices are not proper for this ad group.
32003Some ad placements are not proper for this ad group.
32004This pricing type is not proper for the ad goal.
32007Targeting settings are incorrect.
32009This pricing type is not supported.
32013This ad group does not support the corresponding action.
32016You cannot select the spending method.
32017This spending method is not supported.
32019The ad group's daily budget cannot exceed the campaign's daily budget.
32020The maximum bid amount cannot exceed 50 % of the daily budget, or 100,000 won.
32021Ad group's daily budget must be equal to or greater than 10,000 won (KRW).
32022Ad group's daily budget must be equal to or less than 500 million won (KRW).
32032You must enter the budget.
32034The settings for the Smart messages are incorrect.
32040The changes in the ad group cannot be applied.
32041This ad group has already been finished or been canceled.
32043You input the wrong value for the unit price.
32918This input type is not supported for the bid amount.
32919You entered the bid amount lower than the minimum value.
32930Bidding strategies cannot be set for this ad type.
32931Automatic bidding options(Cost targeting, ROAS targeting) are not allowed for this bidding method.
32932Not available value for the targeting.
32933The type is required if automatic bidding option bidStrategyTarget is included.
33002The number of creatives in an ad group exceeded 200.
33003Creative does not exist.
33004If you do not use Smart messages for your ad group, you can register only one Message creative per ad group.
33006If you use Smart messages for your ad group, you can register up to 10 Message creatives per ad group.
33009This section category is not allowed to be set.
33104Error in minimum bid amount for CPM
33107Error in minimum bid amount for CPC
33108Error in minimum bid amount for CPA
33112Error in minimum bid amount for CPMS.
33116The creative's bid amount you set is greater than the ad group's maximum bid amount. Set the creative's bid amount to equal or less than the ad group's maximum bid amount.
33124You cannot edit the landing URL.
33132You cannot register a creative with the deprecated landing type.
33133The landing URL includes special characters that cause an error. Retry after encoding the URL.
33139The parameter key includes kclid. To set kclid, configure the Kakao Click ID in the campaign instead of directly entering it in the URL.
33140Invalid special characters are included.
33201You cannot register this type of creative for the set Goal X Type of campaign.
33204Error occurred while creating multiple creatives.
33208This creative type is not supported.
33209Unsupported video format. Check requirements and retry.
33210Unsupported video size and ratio. Check requirements and retry.
33213Failed to retrieve video properties during processing. Please contact the administrator.
33217This image type is not supported.
33218This is not an RGB color system image.
33221The video file size exceeds the allowed limit.
33225You cannot set or edit the creative's bid amount. (with Creative Optimization function)
33241Promotional text or promotional text at the bottom is not valid.
33245This campaign type does not support copying a creative.
33251The description of a creative is invalid.
33252You must enter different text for the title, profile name, and promotional text.
33255You cannot copy the creative in an administrator suspended state.
33256You cannot edit some elements of the creative in an administrator suspended state.
33276Promotional text cannot be set for individual slide elements of native creatives.
33277Landing URL cannot be set for individual slide elements of native creatives configured with SKAN or Kakao Talk Channel.
33278Creative type cannot be changed.
33300There is no linked Business Form.
33302Failed to link to a Kakao Business Form.
33502priceAmount is not valid.
33503discountedPriceAmount is not valid.
34508A highlighted button can be set only for the Business form.
34509title is allowed up to 20 characters.
33513A not allowed variable has been inputted.
33514This campaign type does not allow using variables for the creative.
34520Failed to upload a video.
34534Failed to process your request because the selected Kakao Talk channel is dormant, blocked, or deleted. Check the channel status in the Kakao Talk Channel Partner Center.
34545The promotional image is required for the Carousel message.
34546The promotional text is required for the message.
34547The title for the Carousel commerce card is allowed up to 25 characters.
34554The promotional title for the intro card is allowed up to 20 characters.
34561The title for the Carousel feed card is allowed up to 20 characters.
34562The promotional text for the Carousel feed card is allowed up to 180 characters.
34570You cannot set shareflag for age verification messages.
34571You cannot save age verification messages into the message management list.
34585The video can not be used as a promotion video for a message.
34588You cannot use Kakao TV URL as a landing URL.
34600A personalized message cannot set the sharing option.
34601Failed to upload a video for a personalized message.
34602You need at least one uploaded video file for a personalized message.
34603The number of image files has been exceeded to upload at once.
34604The number of video files has been exceeded to upload at once.
35002This is an unavailable campaign type and goal.
38017You cannot change the settings for adult targeting.
38022If an ad group is running, has completed running, or is about to start running within less than 5 minutes, you cannot save the ad group.
38102The bid amount for a creative is not supported anymore.
38103The Creative optimization option is not supported anymore.
38104The maximum bid amount is not supported anymore.
39020You cannot delete this Ad View because some creative is using it as a landing.
39203The Ad View you requested does not exist or has been deleted.
41000The marketer does not exist.
60005The corresponding condition is not allowed to retrieve a report. (LEVEL)
60007You input the period information twice.
60008The start day and end date set for the search period are invalid.
75000Creating a creative is only allowed for the DISPLAY campaign type.
75001You cannot upload this image format.
75002You cannot upload this image due to its image size.
75003You cannot upload this image due to its file size.
75004You cannot register due to a temporary error.
75009Promotional image URL is not specified.
75010You must pass a profile image URL.
75011You must pass one or more landingURL.
75012The URL you requested has an invalid URL format.
75013You cannot input special characters for the Creative description.
75014Creative does not exist.
75015You can edit a creative only with the DISPLAY campaign type.
75016The corresponding creative does not exist under the ad group you requested.
75017The creative's bid amount cannot be greater than the ad group's bid amount.
75018The passed image URL is invalid, or the image format is unsupported.
75019Invalid video URL or format.
75020If the bidding method for your ad group is set to Manual bidding, you must pass the creative's bid amount.
75021An error occurred during the upload.
75026For a Bizboard type, you must set the mobile landing URL.
75027You cannot input full-width spaces for a title, profile name, and promotional text.
75105The ownerCompanyId information must not be included in the request.
75200With the corresponding type and goal, retrieving Pixel & SDKs is not allowed.
75201Communication error with the Kakao Talk Channel server occurs.
75203This is the wrong ad account ID.
75300This campaign's ad account is invalid.
75301You must pass a campaign ID.
75302You must pass a campaign's daily budget.
75303This campaign has no access right for the ad account.
75304You must pass the campaign type and goal.
75305This campaign type is not supported.
75307Type X Target campaign must not have a daily budget value.
75308Type X Target campaign must have an objective value.
75400Ad group has not been requested, or the requested ad group ID is not a number greater than 1.
75401This ad group has no access right to the ad account.
75403This custom audience target is not supported for the corresponding ad type and goal.
75404This spending method is not supported for the corresponding ad type and goal.
75405You must set smartMessage to true for the corresponding ad type and goal.
75406Only CPC is allowed for the pricing type in an ad group under the Kakao Bizboard type of campaign.
75407When you create or edit an ad group, only DISPLAY is allowed for a type.
75409Only CPV is allowed for the bidding method in an ad group under the 'Video type X View goal' of campaign.
75414If your campaign type is 'Kakao Bizboard', or if you set the conversion goal to Kakao Talk Channel for your ad group under the 'Display type X Conversion(전환) goal' type of campaign, you cannot select PC for the device type.
75415You cannot set allAvailablePlacement to true for an ad group under the Kakao Bizboard type of campaign.
75416You cannot set allAvailablePlacement to true for an ad group under the Kakao Bizboard type of campaign.
75417Only Automatic bidding is allowed for an ad group under the Kakao Bizboard type X Conversion(전환) goal of campaign.
75418Only Manual bidding is allowed for an ad group under the 'Video type X View goal' of campaign. If you select the Manual bidding, you cannot use the Maximizing clicks option.
75419You must set the delivery period.
75420You must set detailed time for the delivery period by setting each hour for all 24 hours.
75421You must pass either 0 (Used) or 1 (Not used) for each hour for the delivery period.
75423The request for the detailed time settings is empty. For the ad schedule, you must specify the detailed times for all days, from Monday to Sunday.
75425If the campaign type is Kakao Bizboard, you cannot request the Overseas option.
75427If you set allAvailablePlacement to false, you must pass placements.
75429For the ad group under the campaign with Kakao Bizboard type X Conversion(전환) goal, you cannot use the Manual bidding option, and you must set the maximum bid amount to 0 won.
75431If gender is set to ALL for demographic targeting, you cannot pass genders.
75432If gender is set to NOT_ALL for demographic targeting, you must pass genders that is used to select a gender.
75433If ageType is set to ALL for demographic targeting, you cannot pass ages.
75434If ageType is set to NOT_ALL for demographic targeting, you must pass ages that is used to set some age ranges.
75437Passed ad placements are not available in ad groups under that campaign type.
75438If you pass adServingCategories (categories under Network), you must also pass NETWORK through placements.
75439If you pass NETWORK for ad placements, you must pass adServingCategories (categories under Network).
75440If the maximum bid limit is specified, you cannot set the maximum bid amount to 0 won.
75441If the maximum bid limit is not specified, you must set the maximum bid amount to 0 won.
75442If a campaign's goal is Visit, you cannot use CPA fpr bidding method.
75443If locationType is set to ALL to select all regions for the ad group under the Kakao Bizboard type of campaign, you must pass all regions except for Overseas.
75444If locationType is set to ALL to select all regions for the ad group under the Kakao Bizboard type of campaign, you cannot pass depth2Locations (city/county/district) in your request.
75445If locationType is set to ALL to select all regions for the ad group under the Kakao Bizboard type of campaign, you cannot pass Z (Overseas) in your request.
75447If the detailed region is set for region targeting, you cannot pass U (Unknown) or Z (Overseas).
75448If locationType is set to ALL to select all regions for the ad group under the Display type of campaign, you cannot pass Z (Overseas) in your request.
75449If locationType is set to ALL for the ad group under the Display type of campaign, you must pass all regions except for Overseas.
75450You cannot save this ad group because the estimated target population is insufficient.
75451Only CPC is allowed if the pricing type is set to automatic bidding.
75452If locationType is set to ALL to select all regions, you cannot pass depth1Name (-si/do), depth2Name (-si/gun/gu), or depth3Name (-dong/eup/myeon).
75453The end date you requested when creating an ad group must be today or the day after today.
75454You must pass the device information.
75455If you set 'All devices' for an ad group under the campaign with Display X Visit(방문) goal, you must pass all of the PC, ANDROID, and IOS.
75456You must set the targeting information, such as age range, gender, and region.
75457You must set a bidding method.
75458You cannot change the Creative Optimization option if it is set when creating an ad group.
75459If the start date you requested when creating is today or the day before today, you must pass the same date as the requested date for the start date.
75460You must pass the track ID.
75461You must pass the targeting period for Pixel & SDK.
75462Pixel & SDK event information does not exist, or error occurred while retrieving.
75463You must pass the detailed region information when selecting a region.
75464If the detailed region is set for region targeting, you must pass depth1Name (-si/do), depth2Name (-si/gun/gu), or depth3Name (-dong/eup/myeon).
75465If you use adult targeting, you cannot pass 15 for age.
75466To set ages, you must pass one or more age ranges out of the followings: 15, 20, 25, 30, 35, 40, 45, 50, 55, 60, 65
75467To set ages, you must pass one or more age ranges out of the followings: 20, 25, 30, 35, 40, 45, 50, 55, 60, 65
75468If you use the late night targeting, you cannot set the hours from 7:00 to 21:00 to 1 (Used).
75469This is not supported if the campaign type is Kakao Talk Channel.
75470If the campaign type is not Kakao Bizboard, the 'Only displayed in Chat tab' option is not available.
75471If Kakao Talk is not selected for ad placements, the 'Only displayed in Chat tab' option is not available.
75472If all available placements are used for placements, the 'Only displayed in Chat tab' option is not available.
75473If the campaign type is Kakao Talk Bizboard, and if you set ad placements to Network, you must pass all categories of the Network.
75476This ad group has no access right for the ad account.
75478You must pass the message setting information.
75479The available number of sending messages you passed is invalid.
75480If you set longTerm (Send to new friends after sending all messages option) to true, you must pass beginDate (Start date), beginTime (Start time), endDate (End date), and endTime (End time) for the schedule field.
75481The distributed sending rate you passed is invalid.
75482The message status you passed is invalid.
75483You cannot use the Creative Optimization function or custom audience targeting for real-time targeting type.
75484In the case of Message ad groups, you must set allAvailablePlacement (Whether to display ads on all available places) to false only.
75485In the case of Message ad groups, you must set placements to KAKAO_TALK only.
75487If using a Smart message, you must set longTerm (Send to new friends after sending all messages option) to false.
75491For a Smart message, the number of Kakao Talk Channel profile friends must be 30 or more.
75498If you set longTerm (Send to new friends after sending all messages option) to true, you must pass both ANDROID and IOS for deviceTypes.
75500You must pass the value for age verification message.
75502You must enter the detailed address.
75503You must search with road name address including building number or with detailed address including -dong or lot number.
(Example: Sampyeong-dong, Sampyeong-dong 681, Pangyoyeok-ro 235)
75504You must pass the ad account ID.
75505You must pass the engagement targeting ID.
75506The search term for a campaign name must not exceed 50 characters.
75507You must pass the engagement target name.
75508The engagement target name must not exceed 50 characters.
75509You must pass the engagement data.
75510Some engagement data does not include ad groups.
75511Some engagement data does not include campaigns.
75512Some engagement data does not include operation (Operation type).
75513Some engagement data does not include firstIndicator (First engagement type).
75514Some engagement data does not include a campaign or an ad group.
75515Failed to retrieve target population.
75518Some engagement data of campaign or an ad group is invalid.
75519You do not have permission for the responsive ad target.
75520The target size is being prepared, so the ad reaction target cannot be modified.
75523You can register up to 50 per account.
75522You can upload only ADIDs for the Customer file.
75524You must pass the Customer file name.
75525You must pass the Customer file ID.
75526The name of the Customer file must not exceed 120 characters.
75527Some operation or engagement values in the engagement data are missing or incorrect.
75528You must pass the keyword to retrieve the -dong/eup/myeon information.
75536You must pass the Friend group name.
75537The name of the Friend group must not exceed 50 characters.
75538This friend group cannot be modified.
75539You must pass the Friend group ID.
75540You must pass the track ID.
75541The SEED of Customer file cannot be found.
75542This SEED is already being used with the same ad account.
75543This Kakao user is not added to the Kakao Talk Channel.
75544The SEED information is incorrect.
75546The SEED of Kakao Talk Channel profile cannot be found.
75548You must pass the Business Form ID.
75549This engagement target does not exist.
75550This customer file target does not exist.
75551This customer file cannot be modified.
75552You must pass eventCode.
75553You must pass trackRuleId.
75554You must pass trackUrleName (track rule name).
75555You must pass InclusionType.
75556This Kakao Talk Channel friend target does not exist.
75557This Kakao Talk Sync member target does not exist.
75558This Pixel & SDK target does not exist.
75559You must pass the Kakao Talk Channel profile ID.
75561The target population for a Customer file should be 2,000 or more.
75562The target population for Kakao users should be 1,000 or more.
75563The requested eventCode is invalid.
75564The requested trackRuleId is invalid.
75565The requested trackUrleName is invalid.
75566You must pass the campaign type and goal.
75567You must pass the campaign name to search for.
75568You cannot set targeting for this Pixel & SDK because it does not meet the targeting condition.
75571You cannot set targeting for this engagement because it does not meet the targeting condition. .
75573The Pixel & SDK corresponding to the track ID you passed does not exist.
75574You must pass the ad group daily budget.
75575You must pass the ad group's ID.
75576You cannot set the maximum bid amount for this ad group.
75577You must pass the price in multiples of 10 won.
75578This targeting type is not allowed to edit.
75579Keyword targeting is not supported anymore.
75580When setting the Audience, individual targeting is not supported.
75583You cannot delete this Customer file.
75584The Audience name must not exceed 50 characters.
75586You must pass the value to target a Friend group.
75587The value used to target a Friend group is invalid.
75588If the campaign type is not Kakao Channel, you cannot target a Friend group in the ad group.
75589As a result of the file analysis, there is no registered case due to wrong file format.
75590The period is set incorrectly.
75591Failed to detect file encoding.
75601This creative has no access right to the ad account.
75602This creative is not allowed to copy.
75603You can set the landing type only under the Kakao Bizboard type of campaigns.
75604You cannot request both the landing URLs (pcLandingUrl, mobileLandingUrl, or rspvLandingUrl) and the landing types other than the landing URLs at the same time.
75605You cannot edit the landing type that has been set when creating a creative, but only can edit the values set for the landing.
75606The assetGroup information for the catalog creative is not valid.
75608You must pass the Kakao Talk Channel profile ID for chatbot landing and the chatbot keyword.
75609You must input the chatbot keywords up to 50 characters. Only question marks and exclamation points are allowed for special characters.
75610You must pass the Ad View ID.
75612You must pass the Kakao Talk Channel's profile ID.
75613There is no Kakao Talk Channel profile information available to be retrieved with the passed Kakao Talk Channel's profile ID, or there is no message information.
75614You must pass both the Kakao Talk Channel profile ID and the URL of the corresponding Channel web view.
75615You must pass the Business Form ID.
75616You must request the Talk Calendar event ID.
75617For the Talk Calendar event ID, only numbers and English are allowed, except for Korean, spaces, and special characters. Up to 24 characters are allowed.
75618You must pass the profile ID and channel post ID.
75619Failed to retrieve a list of Ad Views temporally.
75620The requested Channel post landing type information is not available with this account or does not exist.
75621The requested Business Form landing type information is not available with this account or does not exist.
75622The requested Ad View landing type information is not available with this account or does not exist.
75624The requested Channel web view landing type information is not available with this account or does not exist
75625If a landing type is set to Channel web view, the landingURL must not exceed 1000 characters.
75626If a landing type is set to Channel web view, you must pass the landingURL under the landing information.
75627You must pass pcLandingUrl, mobileLandingUrl, or rspvLandingUrl, or pass the information corresponding the landing type.
75628This creative type is not allowed to copy.
75631You must pass the Kakao Talk Channel profile's message ID.
75632You must pass the creative ID.
75636The requested landing type information is not available with this account or does not exist.
75637There is no information about materials for verification.
75639This landing type is not supported.
75640The creative that includes expendable elements is not supported.
75644You must pass the Message creative type.
75645This type is not supported for the Message creative.
75646You must pass the title.
75647The title must not exceed the maximum length.
75648For Wide list message type, you must pass three or four list items.
75649For Wide image or Wide list message type, you can pass up to one button item.
75650For Basic text message type, you can pass one or two button items.
75651This message type is not allowed to pass an item list.
75652You must pass the Business Form ID.
75653The passed Business Form information does not comply with the landing policy on the buttons corresponding message type.
75654You must pass the Ad View ID.
75655The passed Ad View information does not comply with the Ad View policy on the button corresponding to each message type.
75656The passed post information does not comply with the post policy on the button corresponding to each message type.
75657The passed landing information does not comply with the landing policy on the button corresponding to each message type.
75658You must pass the coupon ID.
75659You must pass the post ID.
75660You must pass the button name.
75661The button name must not exceed the maximum length.
75662You must pass the title in ItemAssetGroup.
75663Coupon information does not exist.
75664Post information does not exist.
75665Kakao TV information does not exist.
75666You must attach an image creative or must pass Kakao TV video information to be linked.
75667If you set landingType to LANDING_URL, you cannot use highlighted button.
75669Ad View information does not exist.
75671You must pass the contact information of customer support. Up to 255 characters are allowed.
75672You must pass one of URL, post, and coupon for the list item landing of Wide image or Wide list message type.
75673The button name of the Business Form you passed is not valid.
75674You cannot request the same button order for Basic text message type.
75675You cannot use the highlighted button for Basic text message type.
75676You must pass the button order.
75677You must pass the Kakao TV video ID meta information.
75678You must pass the Kakao TV video thumbnail meta information.
75679You must pass Kakao TV video meta information such as isLive, isLoad, and isLink.
75680For Wide image and Wide list message type, you must pass a Kakao TV video through the videoMeta object in itemAssetGroups.
75681You must pass only one list item for Wide image message type.
75682You must pass a phone number.
75683There is no message information to be sent for a test.
75685You must set isLoad and isLink to true, and set isLive to false for Kakao TV video meta information.
75686Message creatives only support MULTIPART_FORMDATA for content type.
75687You must provide the AssetGroup sequence number.
75688Sending messages for a test is allowed only for Message creatives.
75689There are no messageElement information.
75690You can set the promotional text of itemAssetGroup only for WIDE_LIST_MESSAGE (Wide list message type).
75691Some phrases or images do not comply with the message delivery guideline.
75692Unsupported property value is included.
75699The campaign type does not support changing creatives' status.
75700You are not allowed to send out advertising message between 9 PM to 8 AM.
75701The recipient's phone number is in the wrong format.
75702The ad status is not available for sending.
75703Input a URL of a Kakao TV video including https://tv.kakao.com/channel/.
75704The variable values of the sending request are required.
75705The variable values of the sending request are not valid.
75706The variable values of the sending request include forbidden words.
75707Input an image URL of an uploaded image for a personalized message.
75708The id of the sending request is in a wrong format.
75709The recipient does not use Kakao Talk or is not a friend of your Kakao Talk channel.
75710The campaign type is not the personalized message type.
75711Failed to send the personalized message.
75800The itemAssetGroup for the Carousel commerce message can not use description.
75801Messages for Carousel commerce or Carousel feed types can use URL landing only.
75802The Carousel message can not include a promotional video.
75804The priceAmount in itemAssetGroup for the Carousel commerce message is required.
75805The promotional text for the intro card of the Carousel commerce message is required.
75806The button label for the Carousel commerce message can be '구매하기' only.
75807The Carousel message type can include up to 12 button items.
75808The discountedPriceAmount must be at least 1% smaller than the priceAmount.
75809The card of the Carousel feed message can set only one of a sharing button or button 2.
75810The URL landing for the intro card of the Carousel commerce message is required.
75811The promotional text for the Carousel feed message is required.
75819The Carousel commerce message must have a minimum of 2 and a maximum of 7 list items, including the intro card.
75820The Carousel message must have a minimum of 2 and a maximum of 6 list items.
75821The Carousel commerce message must have a minimum of 2 and a maximum of 12 button items.
75822The Carousel commerce message must have a minimum of 2 and a maximum of 6 button items.
75823The Carousel feed message must have a minimum of 2 and a maximum of 12 button items.
75830The button 1 of itemAssetGroup and buttonAssetGroup must have the same URL in the same carousel.
75900The length of the title is exceeded.
75901There are too many line breaks in the title.
75910The length of the description is exceeded.
75911There are too many line breaks in the description.
75920The length of the title in the itemAssetGroup is exceeded.
75921There are too many line breaks in the title in theitemAssetGroup.
75930The length of the description in the itemAssetGroup is exceeded.
75931There are too many line breaks in the description in theitemAssetGroup.
75940The length of the button label is exceeded.
75941The passed button information does not comply with the policy.
75950The color cannot be used. Enter the color code #000000 (Black) or #FFFFFF (White).
75951Enter a valid 6-digit color code with a hash (#). (Example: #000000).
75952Specific colors cannot be used.
75953Enter both the call-to-action text color and the button color.
76000The creative's slides information is invalid.
76001The slides promotional image URL is invalid.
76002The slides promotional image is invalid.
76003Enter currency information (priceCurrencyCode).
76004Enter price information (priceAmount).
78000You must pass bankcode.
78001You must pass amount (deposit amount).
78002The Business Form you requested has already been linked.
78003You have exceeded the allowed number.
78004You must pass the number to be retrieved.
79000There is no Kakao Talk Channel profile information.
79001There is no record registered in the correct format as a result of file analysis.
79002You can upload a file with a size of 200 MB or less.
79003You cannot upload this type of file.
(Only text/csv and text/plain type of files are allowed.)
79004File verification has not proceeded normally. please try again.
79005You must pass either ON or OFF for the status.
81002Error occurred while uploading the file.
83004Failed to retrieve target population.
84401Failed to conntect the Kakao TV.
84005This Kakao Talk Channel is not linked to a Kakao Account.
84007Failed to retrieve the information on the Kakao Talk channel, or not exist.
84402Input a sharing URL for the Kakao TV video.
84410You do not have permission to use the Kakao TV channel.
84411The Kakao TV channel does not exist or has been deleted.
85400Connection to retrieve Ad View information is failed.
86002Failed to link with the biz message direct API.
88000Error in billing communication.
88002There is no connected biz wallet.
88005Your balance is insufficient.
This error occurs when the balance of the ad account is less than the budget (Available number of sending messages X price for sending message including VAT) required for ad group creation.
89701Some Pixel & SDKs are being used in campaigns in the ad account.
89702Some Pixel & SDKs are being used in ad groups in the ad account.
89704Error occurred while retrieving Pixel & SDKs.
89705Error occurred while setting ownership of Pixel & SDK.
89706Error occurred while retrieving Pixel & SDKs with permission granted.
89709The settings for Pixel & SDK are incorrect.
89710Create a Pixel & SDK.
89713You can add up to 100 Pixel & SDKs per account.
89714Permission cannot be added to this Pixel & SDK.
90001Bad request.
90002Internal error.
90003No permission.
90004Response of the URL is incorrect.
90014Not supported ad account type.
90016There is no category type of Kakao Data.
101001The ad account does not exist.
101002You do not have permission for the ad account.
101003The ad account name is invalid.
101004The ad account has not been created.
101005The ad account has been created but is unavailable. Please check the error stage and try creating the ad account again.
101006The status of the ad account is invalid.
102001Insufficient message sending cost.
102002A temporary error has occurred. Please try again later.
102003The contract has already ended.
102004Unable to change the settlement method.
102005Wallet not found.
102101This free cash has already been used.
102102This free cash has expired.
102103You do not have permission to use the free cash.
102104Free cash does not exist.
102105The free cash cannot be used in the current state.
102201Refund account has not been registered.
102202Refund account is invalid.
102203Refund account is already registered.
102204Refund is in progress.
102205The owner name is not real-name verified.
102206The account master name and the refund account holder name do not match.
102207The company name is not included in the refund account holder name.
102208It is not the available time for the refund account verification service.
102209The information of the refund account is invalid.
102210A temporary error occurred while setting the refund account.
102211Refund request failed.
102212The refund amount is invalid.
102213Postpaid ad accounts cannot be refunded.
102214A full refund has already been requested.
102215The refund amount matches the balance. Please request a full refund.
102216Recharge history not found.
102217Full refund is only possible when the ad account is OFF.
102301Temporary failure in recharge request.
102302The minimum recharge amount is 1,000 KRW.
102303This recharge request has already been processed.
102304Postpaid ad accounts cannot be recharged.
102305Payment information not found.
102401Failed to request bond payment.
102402The bond date is invalid.
102403The postpaid limit is invalid.
102404The bond does not exist.
103002There is no connected business wallet.
105001You must request a valid Kakao Talk Channel profile ID.
105002You do not have permission for the Kakao Talk Channel to perform the requested operation.
105003The Kakao Talk Channel is unavailable due to dormancy or other reasons.
105004The customer service contact for the Kakao Talk Channel is not registered, so the requested operation cannot be performed.
105005The selected Kakao Talk Channel does not have a master.
105006An ad account already exists for the specified Kakao Talk Channel.
106001The partner is not registered.
106002The partner is already registered.
107101Partner business information does not exist.
107102Business information does not exist for the Kakao Talk Channel.
108001Partner account does not exist.
108002The status of the partner account is invalid.
131001The message has been deleted or is no longer supported.
131002The message ad cannot be terminated immediately.
131003Message ad reservation information not found.
131004Exceeded the maximum number of message ads that can be created.
131005The message ad cannot be modified.
131006The reservation for the message ad cannot be modified.
131007Cannot delete if there are message ads scheduled or in progress.
131008The phone number is not registered with Kakao Talk or is not a friend of the channel.
131014Unsupported message ad type.
132001No valid campaign type or objective.
133001Message sending reservation cannot be requested within 5 minutes before sending or after sending is completed.
133002Only one message can be registered.
133003You must request valid device information.
133004Failed to retrieve price information.
133005Failed to retrieve bidding method.
133006You must provide the send start date and time.
133007The send start date and time must be in the future.
133008The message send start time can be set between 08:00 and 20:50.
133009Message send reservation cannot be set more than 30 days in advance.
133010The estimated number of recipients must be at least 11 for targeting.
133011Exceeded the maximum number of sends.
133012Only channels with at least one friend can send messages.
133018Distributed sending must be set to one of 100, 500, 1000, 1500, or 2000.
133024If immediate sending is set, the start date and time cannot be specified.
134001Failed to retrieve targeting unit price.
134002For age verification messages, targeting 15-19 years old is not allowed.
134003There are duplicate regions among city/province, city/county/district, and town/township/neighborhood.
134004Failed to retrieve audience size.
134005If gender is set to all, detailed gender cannot be requested.
134006If age is set to all, detailed age cannot be requested.
134007If region is set to all or domestic, detailed region cannot be requested.
134008If gender is partially selected, "unknown" cannot be requested.
134009You must request valid gender information.
134010If age is partially selected, "unknown" cannot be requested.
134011You must request valid age information.
134012If region is selected, "unknown" cannot be requested.
134013You must request valid region information.
134014Exceeded the limit for region targeting.
134015Failed to retrieve region.
134020Set at least one custom targeting.
134021Failed to create targeting.
134022Some of the selected administrative districts are no longer provided. Remove invalid districts such as '(deleted) administrative district', check the target and audience, and save again.
134023Some of the selected categories are no longer provided. Remove invalid categories such as '(deleted) category', check the target and audience, and save again.
134024The recommended friends feature cannot be used.
134025The friend period is invalid.
134027Invalid targeting type.
134101The custom target is invalid.
134102Up to 10 custom targets can be set.
134111The ad response target is invalid.
134112Invalid ad response target type.
134113The message ad ID and reservation ID do not match.
134121The friend group is invalid.
134122Friend groups from other Kakao Talk Channels cannot be set.
134131The Kakao Talk Channel does not exist.
134132You do not have permission for the Kakao Talk Channel.
134133Kakao users from the same Kakao Talk Channel cannot be set.
134141No app is connected to the channel.
134301Click event settings are required.
134302The conversion event settings type is required.
134303At least one setting is required when conversion events are configured directly.
134304Individual settings cannot be included when conversion events are not configured directly.
134305At least one ad must be selected when click events are configured directly.
134306The ad list cannot be included when click events are not configured directly.
134307At least one of click event or conversion event must be configured.
134308A Pixel & SDK track ID is required when conversion events are configured.
134309A track ID cannot be included when the conversion event is set to none.
134310The remaining send end datetime is required when remaining send is configured.
134311The remaining send end datetime cannot be included when remaining send is not configured.
134312Up to 20 conversion events can be configured.
134313The event friend budget must be at least %s KRW.
134314The event friend budget exceeds the maximum sendable amount.
134315The event friend budget is required.
134316The send end datetime is required when remaining send is not configured.
134321There are no ads available to configure. Create an ad in the dashboard.
134322Failed to load data.
134323Failed to load data.
135001The message type is invalid.
135002Age verification cannot be changed for reserved messages.
135003Age verification messages cannot have sharing enabled.
135004Failed to retrieve message information.
135005The message name can be up to 50 characters.
135101Links cannot be entered in the text.
135102The text does not comply with the message execution guide.
135103Title is missing.
135104"" cannot be entered in the text.
135105Title is missing.
135106Promotional text is missing.
135202The promotional image is invalid.
135203The image does not comply with the message execution guide.
135204Promotional images must be at least 80px wide.
135205Promotional images must be 10MB or less.
135206The ratio of the short side to the long side of the promotional image must be 1:2.5 or less.
135207Promotional images and promotional videos cannot be registered at the same time.
135252The promotional video URL is invalid.
135281The KakaoTV video does not exist.
135282The KakaoTV video cannot be used.
135283The KakaoTV video type is invalid.
135284KakaoTV live video type is not allowed.
135285The video clip link is not accessible.
135290The KakaoTV channel is invalid.
135291You do not have permission for the KakaoTV channel.
135295The KakaoTV video thumbnail is invalid.
135311No landing for item or carousel.
135312The landing for item or carousel is invalid.
135321No promotional image or promotional video for item or carousel.
135411Button name is missing.
135412Button name can be up to 8 characters including spaces.
135413Line breaks are not allowed in the button name.
135421No landing for message button.
135422The message button landing is invalid.
135505couponBookTitleType is missing.
135507No landing for message coupon book.
135508couponBook title is missing.
135510couponBook couponBookTitle is missing.
135511couponBook couponBookTitle is invalid.
135512Exceeded the maximum number of characters allowed in the coupon details.
135513If the coupon type is 'shipping discount', coupon book title cannot be entered.
135514Coupon discount amount must be at least 1 KRW and up to 99,999,999 KRW.
135515Coupon discount rate must be at least 1% and up to 99%.
135521Exceeded the maximum number of characters allowed in the coupon description.
135601The message landing URL is invalid.
135602The landing URL contains special characters that may cause landing errors. Please encode the URL and try again.
136001The promotional text of a basic text message can contain up to 1,300 characters regardless of whether a promotional image or promotional video is included.
136002The promotional text of a basic text message supports up to 99 line breaks.
136011Basic text messages must have up to 2 buttons.
136101The promotional text of wide image messages can be up to 76 characters.
136102The promotional text of a wide image message supports up to 5 line breaks.
136105Wide image messages do not have a promotional image or promotional video.
136111Wide image messages must have 1 item.
136121Wide image messages must have up to 1 button.
136201The title of wide list messages can be up to 20 characters.
136202The title of wide list messages cannot contain line breaks.
136205Wide list messages do not have a promotional image or promotional video.
136211Wide list messages must have at least 3 and up to 4 items.
136212The item promotional text of wide list messages is missing.
136213Exceeded the maximum number of characters allowed for the item promotional text of wide list messages.
136214The item promotional text of wide list messages can have up to 1 line break.
136221Wide list messages must have up to 1 button.
136301Carousel commerce messages must have at least 2 and up to 7 carousels, including the intro carousel.
136302The intro carousel promotional title is required.
136303The intro carousel promotional title can be up to 20 characters.
136304The intro carousel promotional title cannot contain line breaks.
136311The intro carousel promotional text is required.
136312The intro carousel promotional text can be up to 50 characters.
136313The intro carousel promotional text can have up to 2 line breaks.
136321The carousel title is required.
136322The carousel title can be up to 25 characters.
136323The carousel title cannot contain line breaks.
136331The carousel price information (priceAmount, discountedPriceAmount) is missing.
136332The carousel price information (priceAmount, discountedPriceAmount) must be numeric.
136333The carousel price information (priceAmount, discountedPriceAmount) must be between 0 and 99,999,999.
136335The carousel discount price must be at least 1% and up to 100% of the price.
136338For KRW and JPY, the carousel price information (priceAmount, discountedPriceAmount) must be integers.
136339For USD and EUR, the carousel price information (priceAmount, discountedPriceAmount) can be entered up to the second decimal place.
136351Carousel commerce messages must have the same landing for the carousel and the button.
136401Carousel feed messages must have at least 2 and up to 6 carousels.
136402The carousel title of the carousel feed is required.
136403The carousel title of the carousel feed can be up to 20 characters.
136404The carousel title of the carousel feed message cannot contain line breaks.
136411The promotional text of the carousel feed card is required.
136412The promotional text of the carousel feed card can be up to 180 characters.
136413The carousel description of a carousel feed message supports up to 10 line breaks.
136421Carousel feed messages must have at least 2 and up to 12 buttons.
136423Button 1 of the carousel feed card is required.
136424Sharing and button 2 of the carousel feed card cannot be set at the same time.
136425Carousel feed messages can have up to 6 coupon books.
136431Carousel feed messages must have the same landing for the carousel and button 1.
136601Catalog messages must have at least 3 and up to 7 items.
136602The catalog message header title is required.
136603The catalog message header title can be up to 36 characters.
136604The catalog message header title can have up to 1 line break.
136605The catalog message header description can be up to 36 characters.
136606The catalog message header description can have up to 1 line break.
136611The catalog message item title is required.
136612The catalog message item title can be up to 20 characters.
136613The catalog message item description can be up to 22 characters.
136614The catalog message item description cannot contain line breaks.
136620The currency unit for the regular price and highlighted price must be the same.
136621The catalog message item price information is required.
136622The catalog message item regular price label can be up to 4 characters.
136623The catalog message item highlighted price label can be up to 5 characters.
136624If the catalog message item has a highlighted price label, a highlighted price is required.
136625The catalog message item price information (priceAmount, discountedPriceAmount) must be numeric.
136626The catalog message item price information (priceAmount, discountedPriceAmount) must be between 1 and 99,999,999.
136627Please check the amount. The discounted price must be lower than the regular price.
136628Please check the amount. The highlighted price must be lower than the regular price.
136629Catalog messages cannot be used as personalized messages.
136631Catalog messages must have up to 1 button.
140000Failed to create message. Please try again later.
140001Failed to convert speech bubble.
140002Speech bubble information is invalid.
140003Basic speech bubble information is invalid.
140004Speech bubble version information is invalid.
140005Speech bubble service link information is invalid.
140006Speech bubble image information is invalid.
140007Speech bubble text information is invalid.
140008Speech bubble link information is invalid.
140009Speech bubble thumbnail image information is invalid.
140010Speech bubble header information is invalid.
140011Speech bubble price information is invalid.
140012Speech bubble button information is invalid.
140013Exceeded the maximum message size allowed for sending. Please adjust the input size for each material item and register again.
142001The metrics query period for the message list or the report query period is invalid.
142002Up to 100 messages can be queried.
142003Invalid report query condition requested.
143001An unallowed variable was entered.
143002Sharing cannot be set for personalized messages.
143003Only one variable can be entered per image item.
143004Only one variable can be entered per video item.
143005Only one variable can be entered per URL item.
143006Wide image messages must have up to 2 buttons.
143007Wide list messages must have up to 2 buttons.
143009Button 1 of the carousel commerce card is required.
143010Carousel commerce messages must have at least 1 and up to 12 buttons.
143011Carousel commerce messages must have the same landing for the carousel and button 1.
143012Variables in image and video items cannot be combined with other characters.
143201The send request variable is invalid.
143203It is not a valid time for sending.
143204The recipient's phone number format is invalid.
143205Failed to send personalized message due to an unknown error.
143206The requestId format is invalid. (${today:yyyyMMdd}-${messageAdId}-${unique_key})
143207Duplicate requestId.
143208The recipient is invalid.
143209No message sending history exists.

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