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Kakao Sync

Prerequisite

This document explains what you have to do before using Kakao Sync.

Tag used in this document

Tag Description
Required You must apply the settings marked with this tag before integrating Kakao Login into your service.
Optional You can optionally apply the settings marked with this tag depending on the functions you want to use.

What you need

Material Description Website
Kakao Account An account used for the Kakao services including Kakao Developers My Kakao Account
Business Channel A Kakao Talk Channel used for marketing and displayed in the Kakao Sync Simple Signup screen Kakao Talk Channel Admin Center
Business Application A service application registered in the Kakao Developers Kakao Developers
Set as a team member Team is a system to manage the app access levels. If you want several developers to manage an app, set the developers as team members in [My Application] > [Team Management]. Only team members can see or modify app information. Kakao Developers

Requirements

Kakao Sync is only available in the following conditions:

  • You should switch your Kakao Talk Channel to a Business Channel with the Master account that creates the Kakao Talk Channel in Kakao Business.
  • You should input your service's business registration number with the Owner account in Kakao Developers. After that, your app is referred to as a business application(shortened as a Biz app).
  • You should connect the Biz app to your Business Channels with the Master account in Kakao Business. Only when a Biz app is connected to a Business Channel, you can get permission to use some scopes of user information.

Business channel Required

You need to switch your Kakao Talk Channel to a Business channel to apply Kakao Sync with the account that creates the Kakao Talk Channel.

  1. Log in Kakao Talk Channel Admin Center with a Kakao Account.
  2. Select a Kakao Talk Channel and click [신청하기(Apply)] in [Management] > [Apply Business Channel].

It takes 3 to 5 days in business days after you request a review. If the information of the channel does not match the documents you submitted, or you have not submitted the required document, your request may be rejected. Refer to Business Channel Request Guide for more detailed information.

Kakao Talk Channel Admin Center page for applying Business Channel

Create a new Business channel

If you have not created any Kakao Talk Channel, create a new one as follows:

  1. Select '새 채널 만들기(Create a new Channel)' in the Kakao Talk Channel Admin Center. How to create a Business Channel
  2. Set 채널 이름(Kakao Talk Channel name), 검색용 아이디(ID for search purpose), 카테고리(category), and other information. Page for creating a new channel
  3. Request for switching the channel to a Business channel. Make sure to log in Kakao Talk Channel Admin Center with an account as a Master role of Kakao Talk Channel to be connected to a Kakao Sync service. For the request, submit the following certificates:
    - Certificate of Business Registration
    - Certificate of Employment or ID card of Representative
    - Registration certificates (only for a mail-order business, medical device sales, and health functional food sales business)

Business application Required

You need to register your business information in a service app in Kakao Developers. After registering the business registration number in your app, your app becomes a Biz app.

IMPORTANT: Are you already using an app?

If your service has already created an app in the Kakao Developers, you must set the existing app to use Kakay Sync, not register a new app. Otherwise, you cannot use all user information connected with the existing app.

  1. Log in Kakao Developers with a Kakao Account.
  2. Select an app to apply Kakao Sync in [My Application]. If you have not created an app, click 'Add an application'. When you create an app, input the real service name, company name, and upload an icon that represents your service. How to add an application
  3. In [Business], select [Register business information], and then register your business information. How to register biz app information

Connect app to channel Required

After you log in with a Kakao Account with which you can access your service app in Kakao Business and connect a Biz app and Business channels. The account of Kakao Business should have the Editor or Master role to connect between an app and a Kakao Talk Channel.

To use Kakao Sync, you need an app with business registration number registered that is connected to your Business Channel. Make sure to use the app and Business channel that your service owns when you apply Kakao Sync with them.

How to

Channel-app connection page How to connect app and channel

➊ In Kakao Business Admin Center, go to [내 비즈니스(My Business)] > [비즈니스 설정(Business Settings)] > [채널-앱 연결(Channel-app connection)] in Kakao Business and click [비즈앱-채널 연결하기(Connect Biz app-Channel)]. Only when the conditions are met, '비즈앱-채널 연결하기(Connect Biz app-Channel)' is displayed. ➋ Select a Biz app. ➌ Select one or more Kakao Talk Channels on the list. Only the channels that meet the conditions are displayed on the list. ➍ Click [연결하기(Connect)], and then the selected app and channels are connected.

If an app and a Kakao Talk Channel have already been connected, the connected app and channels are displayed. You can connect an app and channels additionally by clicking [비즈앱-채널 연결하기(Connect Biz app-Channel)]. If you want to disconnect the connection or have any questions, contact Web Customer Service.

Channel-app connection page if they are already connected
The conditions for connection between app and channel

For an app,

  • The Kakao Account that owns the Biz app should have an Editor or Owner role.
  • The business registration number must be registered in the service app.

For a Kakao Talk Channel,

  • The Kakao Account logged in Kakao Business should have a Manager or Editor role of the channel.
  • The channel should be a Business Channel with the same business information as the app. You may be using the Kakao service, such as Talk Store, without business information. For this case, go to [관리(Management)] > [비즈니스 채널(Business channel)] > [채널 신청(Apply channel)] in Kakao Talk Channel Admin Center, and check if your business information is saved. If not registered, specify your information.
  • The channel should be connected to the app related to your service only.

After setting all of the above, design your service and apply Kakao Sync.

See more

  • Understand concepts: Introduces what Kakao Sync is and what you need with a set of guides by steps before getting started with Kakao Sync.
  • Design your service: Explains what Kakao Sync provides and what you consider to adopt Kakao Sync successfully in your service.