Kakao Talk Channel

Error code

This document provides errors and solutions for Kakao Talk Channel API. Refer to Common error codes for other error information.

These are errors that may occur when calling Kakao Talk Channel APIs with domain kapi.kakao.com. (Note: Response format)

Error Code	Status Code	Cause	Solution
`-541`	`400`	If the Kakao Talk Channel does not exist.	-
`-544`	`400`	If the Kakao Talk Channel is banned.	-
`-815`	`400`	Internal error related to Kakao Talk Channel API.	-
`-816`	`400`	If used a wrong customer file ID, or if it fails to find the customer file ID among the uploaded Kakao Talk Channel customer files.	-
`-817`	`400`	If tried to register customer file API using the existing file name or unallowed file name.	-
`-818`	`400`	If exceeding the maximum number of the customer files. Up to 30 files are allowed including the files uploaded to the Kakao Talk Channel Admin Center.	-
`-819`	`400`	If a Kakao Talk Channel and a service app are not connected.	Connect Kakao Talk Channel to app.

These are errors that may occur when calling Add Kakao Talk Channel API using Kakao SDK.

Error Code	Cause	Solution
`KAE001`	Internal server error	Retry.
`KAE003`	Bad Parameter	Check used parameters.
`KAE004`	Validity period has expired	Inform users the reason and retry.
`KAE005`	Invalid Kakao Talk Channel (EX: Wrong Kakao Talk Channel profile ID)	Retry with a valid Kakao Talk Channel profile ID
`KAE006`	The specified Kakao Talk Channel is not available to be added (EX: Private or locked Kakao Talk Channel)	Check the status of the Kakao Talk Channel and retry.
`KAE007`	Not supported environment	Inform users the reason and retry.
`KAE104`	Invalid app key	Retry with the valid app key in [App] > [General] > [App keys] on the app management page.
`KAE105`	Kakao Talk Channel is not connected with the app	Connect Kakao Talk Channel to app and retry.
`KAE108`	Your Kakao Developers app or developer account has been suspended.	Contact DevTalk.
`KAE201`	Invalid access token	Reissue the access token and retry.

Kakao Talk Channel> Trouble shooting